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Is an ATS the same as a CRM? Understanding the key differences

How to choose the right system for recruitment and business growth

In the realm of modern recruitment, understanding whether to invest in an Applicant Tracking System (ATS) or a Candidate Relationship Management (CRM) system is vital for any business. Especially for companies active in IT outsourcing, IT consulting, recruitment, and HR management, choosing the right tool can make a real difference in efficiency, quality of hire, and scalability. In this article, we unpack the key differences between an ATS and a CRM, highlight where each fits in a business strategy, and explain how using the right system can lead to stronger hiring outcomes for your management teams.  What exactly is an ATS versus a CRM? An ATS is designed primarily to manage open roles: job postings, application screening, interview scheduling, and hiring workflows. According to industry research, “an ATS primarily focuses on filling current positions, while a CRM focuses on maintaining a candidate pool for future vacancies". In contrast, a CRM is built to nurture relationships with talent (especially passive candidates) and to support longer-term pipelines and employer-brand management.  One summary puts it this way:ATS = a reactive tool for when you have an immediate vacancy. TechTargetCRM = a proactive tool for building and maintaining engagement with candidates even when you don’t have roles open.  For businesses in IT outsourcing, IT consulting, or general recruitment and business management settings, being clear about these roles matters because each system supports different parts of the talent-acquisition lifecycle.  For companies in IT outsourcing or IT consulting, where the talent competition is intense and specialist skills are required, the value of a CRM becomes greater, but only once you have an ATS delivering your core hiring needs effectively. Industry data shows that usage of CRM is rising: “Research shows that 61% of companies now spend more on CRM software than standalone ATS systems".  Why it matters for recruitment and your business strategy When your business is engaging in HR management, recruitment, and building teams in complex fields such as IT, using the right system means:Reduced time-to-hire because an ATS automates screening, scheduling, and tracking. According to one source, an ATS can reduce time to fill by up to 60%. Improved candidate experience, which reinforces your employer brand and helps with retention and referrals.Better management of candidate data: rather than managing spreadsheets or disconnected pipelines, the right system centralises information.Strategic talent-pooling: a CRM lets you engage with high-potential candidates ahead of need: this is key in fast-moving sectors such as IT outsourcing, where skill gaps may emerge quickly.Alignment with business goals: whether your business is scaling, managing multiple clients, or entering new geographies, your recruitment tech must support both operational hiring and strategic talent planning.  Choosing the right path: ATS, CRM, or both? Here are some practical guidelines for your decision-making:If your immediate need is to fill open roles efficiently and ensure your recruitment process is robust, start with an ATS.If you already have high-volume hiring, stable workflows, and want to build a competitive advantage via talent-pipelining and employer-brand engagement, then adding or integrating a CRM is wise.In many mature businesses, the answer isn’t one or the other, it’s both. A combined ATS + CRM solution (or an integrated platform) often yields the best long-term results. Consider your current pain-points: is your issue slow hires and process inefficiency (ATS problem) or lack of candidate engagement, repeated empty job-slots, and weak brand presence (CRM problem)?Ensure any system you choose supports your specific domain: for example, in IT outsourcing and IT consulting, candidate availability, skill matching, compliance, and global deployment are important factors.  If your business operates in IT outsourcing, IT consulting, recruitment, or broader HR management, and you are evaluating whether an ATS, a CRM, or an integrated solution is right for you, then Fullsight is the ATS you need. With Fullsight, you get a powerful tool designed to optimize business performance, improve the quality of hires, and support long-term growth.

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Is an ATS the same as a CRM? Understanding the key differences
How an ATS can improve your business and hiring strategy

Community

How an ATS can improve your business and hiring strategy

In today’s fast-moving business world, having the right people on board quickly and efficiently is more important than ever. A robust Applicant Tracking System (ATS) is not just a hiring tool — it’s a strategic asset that can elevate your HR management, recruitment and overall business performance. Whether you operate in IT outsourcing, IT consulting, or general business and management, integrating an ATS can yield tangible benefits.  Why your business needs an ATS Let’s explore how an ATS transforms the hiring cycle into a smoother, data-driven process:Faster time-to-hire – Studies show that effective ATS platforms can reduce the average hiring cycle by up to 60%. This means roles are filled faster, and your projects (especially in IT outsourcing or IT consulting) stay on track.Improved quality of hire – A survey of recruiters revealed that 78.3% believe candidate quality has been enhanced after adopting an ATS. With recruitment in competitive sectors like IT, this improvement matters.Lower cost-per-hire – When you shorten recruitment timelines and automate administrative tasks, the cost per hire falls. According to recent data, companies that invested in recruitment technology did so partly to reduce this cost.Scalability for growth – Whether you’re growing a managed services business or scaling your HR management, an ATS is designed to handle high volumes of applications and job postings without proportional increases in administrative burden.Enhanced candidate experience – A streamlined application process, timely communication, and transparent status updates lead to a more positive experience for applicants. This helps your employer brand and supports retention. Data-driven decision-making – An ATS provides analytics on sourcing channels, time-to-fill, dropout rates, and more. With these insights, you can refine your recruitment strategy and align it with business goals.   How does this align with IT outsourcing and consulting In the realms of IT outsourcing and IT consulting, hiring the right technical specialists quickly is vital. Projects often depend on niche skills, and delays or mismatches can erode profitability and reputation. An ATS supports your business in multiple ways:It allows you to maintain a talent pool of IT professionals, track their skills, availability, and past performance, so when a new contract begins, you’re ready to act.It helps in managing HR across multiple clients and roles, streamlining workflows for recruitment teams, consultants, and hiring managers.It supports consistent processes across multiple business units or geographies (ideal for global IT consulting firms or outsourcing providers).It reduces reliance on ad-hoc spreadsheets or manual tracking, freeing your team to focus on strategic sourcing and client delivery rather than administrative tasks.  Tips for successful implementation To maximise the value of your ATS and avoid pitfalls, consider these practical tips:Define your workflows: Map out your recruitment process (job posting, screening, interview, hire, onboard) and ensure your ATS aligns with each step.Train your team: Adoption is key. Ensure HR, hiring managers, and stakeholders are comfortable using the ATS and understand its capabilities.Integrate with existing systems: Link your ATS with HRIS, payroll, or project-management tools for seamless data flow.Focus on candidate-centricity: Even while automating, maintain human touchpoints and ensure the process remains fair and transparent.Use metrics to learn: Review reporting regularly (time-to-hire, source effectiveness, candidate drop-off points) and iterate your approach.   For businesses in IT outsourcing, IT consulting, recruitment, or HR management looking to elevate their hiring strategy, Fullsight is a powerful partner. By implementing Fullsight, you gain not just a tool, but a strategic HR ally. 

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The best way to organize and manage your recruitment pipeline

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The best way to organize and manage your recruitment pipeline

When it comes to recruitment, organization is everything. From sourcing the right candidates to tracking every interview stage, managing a recruitment pipeline effectively can make the difference between hiring the right talent quickly or losing them to competitors. Today, with the support of tools like an Applicant Tracking System (ATS), companies (especially those involved in IT outsourcing and IT consulting) are streamlining their processes, cutting costs, and improving HR management outcomes.  Why structure matters in recruitment Recruiters say that a well-defined pipeline management process improves collaboration between HR and business teams. The reason is simple: when each stage of recruitment is clear - from sourcing and screening to offer acceptance - teams spend less time searching for information and more time connecting with qualified candidates. For outsourcing and consulting companies that often handle dozens of open roles simultaneously, an organized ATS pipeline is essential to avoid bottlenecks and maintain visibility across all projects.  Key steps to managing your recruitment pipeline An efficient recruitment process depends on how you design and monitor your pipeline. Here’s how to do it effectively:Define your stages clearly – Identify every step in the hiring process: sourcing, screening, interviews, technical evaluation, and final decision. This ensures consistency across all recruiters.Automate repetitive tasks – Modern ATS platforms can automatically move candidates through stages, schedule interviews, and send feedback emails. This automation can reduce manual work by up to 40%.Use data to track performance – Monitor key metrics such as time-to-hire, conversion rate, and source of hire. Tracking these KPIs helps recruiters make evidence-based improvements.Promote collaboration – Ensure recruiters and hiring managers can comment, share notes, and score candidates in one place. Transparency boosts speed and alignment.Regularly review and optimize – Evaluate your pipeline every quarter. Remove unnecessary steps and identify bottlenecks. The benefits of a well-organized pipeline A structured recruitment pipeline leads to faster decisions, better candidate experiences, and stronger business results. Data from SHRM shows that companies with structured hiring processes reduce time-to-hire and improve retention. In IT outsourcing, where project timelines are often tight, these efficiencies can make a real difference to profitability and client satisfaction.   With Fullsight, recruiters can easily visualize, manage, and optimize their recruitment pipeline in one intuitive platform. His Applicant Tracking System centralizes every step of the process, offering advanced analytics to track key performance indicators and improve decision-making. Whether you manage outsourcing teams or internal hiring, Fullsight provides clarity, automation, and insight, helping your business hire smarter and faster.

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Can I define KPIs on Fullsight? How to set up and track performance

Productivity

Can I define KPIs on Fullsight? How to set up and track performance

Recruitment today is all about data. Companies that monitor and optimize their key performance indicators (KPIs) are 60% more likely to improve their hiring efficiency, according to LinkedIn’s Global Recruiting Trends report. But the challenge lies not only in defining the right KPIs, it’s in tracking them effectively. That’s where Fullsight, a powerful Applicant Tracking System (ATS), steps in.  Why KPIs matter in recruitment KPIs help HR and management teams make informed decisions. From tracking time-to-hire to measuring candidate satisfaction, data reveals what’s working and what needs improvement. Without clear KPIs, recruitment becomes guesswork. Businesses lose visibility into their HR management performance, resulting in longer hiring cycles, missed opportunities, and poor candidate experiences.  Setting up KPIs in FullsightFullsight allows users to define, monitor, and visualize KPIs in just a few clicks. Whether your focus is recruitment efficiency, business performance, or outsourcing management, you can customize dashboards and reports to align with your strategic goals. To set them up:Access your KPI dashboard within Fullsight.Define measurable metrics, such as number of hires per month, average time-to-hire, or offer acceptance rate.Use filters and segments to differentiate between departments, clients, or recruitment projects.Track trends over time and compare them against your goals.Everything is centralized, giving managers and HR professionals real-time visibility into performance and productivity. Tracking performance with automation Automation is one of the biggest advantages of using Fullsight. Instead of manually calculating metrics, the platform automatically aggregates data from candidate pipelines, job posts, and interviews. This reduces administrative tasks and eliminates errors - two major pain points in traditional HR management systems. Users can also schedule periodic reports to monitor ongoing performance and receive alerts when KPIs fall below predefined thresholds. This proactive approach allows recruitment and IT consulting teams to react faster and make data-driven decisions.  The bigger picture: business growth through smarter recruitment Strong KPI tracking doesn’t just optimize recruitment. It drives business growth. By understanding hiring trends, identifying bottlenecks, and improving decision-making, companies enhance productivity and profitability.For IT outsourcing and consulting firms, this means delivering faster results, reducing time-to-hire, and improving the quality of talent acquisition; all while maintaining control through data transparency.   With its intuitive interface and powerful analytics, Fullsight transforms recruitment management into a strategic advantage. It’s not just an ATS; it’s a complete performance intelligence platform that helps you measure what truly matters. Whether you manage large-scale recruitment or work in outsourcing de TI, Fullsight ensures your KPIs work for you, not against you.

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How to efficiently use Fullsight’s pipelines to improve hiring processes

Productivity

How to efficiently use Fullsight’s pipelines to improve hiring processes

Recruitment is one of the most critical aspects of business growth. Yet, many companies still struggle with slow, inefficient processes that frustrate both candidates and hiring managers. This is where an Applicant Tracking System (ATS) and advanced recruitment pipelines, like those offered by Fullsight, come into play. By structuring workflows and automating repetitive tasks, businesses can improve recruitment efficiency, enhance candidate experience, and support long-term productivity.  Why pipelines matter in recruitment Pipelines in an ATS allow HR management teams to visualize every step of the recruitment process, from the first application to final onboarding. Instead of relying on scattered emails and manual tracking, pipelines create a structured workflow that allows hiring managers to move candidates between stages with clarity and precision. Research indicates that 94% of recruiters report that using an ATS has enhanced their hiring process. With the right pipeline design, companies not only reduce time-to-hire but also strengthen collaboration between HR, management, and IT consulting teams.  Improving efficiency with Fullsight’s pipelines Fullsight’s pipelines are designed to make recruitment more transparent and effective. Each stage of the process - screening, interviews, technical assessments, and final decision - can be customized to fit business needs. This flexibility allows HR management teams to integrate IT outsourcing or IT consulting requirements directly into the pipeline, ensuring the right talent is matched to the right projects. Automation plays a key role. By setting automatic reminders, sending pre-built email templates, and tracking candidate progress in real time, Fullsight reduces the administrative workload of recruiters. This lets HR focus on meaningful interactions with candidates, which improves the overall candidate experience.  Business benefits beyond recruitment Efficient recruitment is more than just faster hiring. It impacts overall business performance. A structured pipeline helps companies avoid hiring delays that can stall projects, particularly in industries where IT outsourcing is essential. Better management of candidate flow also means fewer missed opportunities, improved employer branding, and higher employee retention.According to LinkedIn’s Global Talent Trends report, companies that offer a smooth candidate experience are 70% more likely to retain top talent. This underlines how tools like Fullsight’s ATS pipelines are not just about recruitment - they are a strategic asset for business management and growth.   By using Fullsight’s pipelines, businesses gain more than just recruitment software. They gain a partner that supports smarter HR management, improves efficiency across teams, and drives measurable business outcomes. If your company wants to optimize recruitment and benefit from structured, efficient pipelines, Fullsight is the solution to take your hiring process to the next level.

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How are statistics generated in Fullsight? A step-by-step guide

Productivity

How are statistics generated in Fullsight? A step-by-step guide

Recruitment and HR management today rely heavily on data. Companies want to know how efficient their hiring processes are, where bottlenecks appear, and which channels deliver the best candidates. An Applicant Tracking System (ATS) like Fullsight makes this possible by generating statistics that transform recruitment into a structured, measurable process. But how are these statistics created, and how can businesses use them to grow? Let’s go step by step.  Step 1: Collecting recruitment data The first step in generating statistics is data collection. Every action within the recruitment process - applications received, interview scheduling, candidate feedback, and final hiring decisions - is recorded inside Fullsight’s ATS pipelines. This centralized approach eliminates the need for scattered spreadsheets and emails, ensuring that HR management has accurate and consistent data at all times.  Step 2: Structuring information in pipelines Once data is collected, Fullsight organizes it within customizable pipelines. Each pipeline stage, from onboarding application, provides metrics such as average time-to-hire, candidate drop-off rates, and interview-to-offer ratios. These insights allow HR and management teams to identify which steps need optimization. For IT outsourcing and IT consulting firms, this structured data is particularly valuable. It ensures that technical talent is allocated quickly and efficiently, avoiding delays in critical projects.  Step 3: Applying automation and tracking Fullsight integrates automation to track candidate progression and generate real-time updates. For example, if a stage consistently causes delays, the system highlights it, allowing HR management to adjust resources. Automated reminders and notifications also ensure no candidate is forgotten, which improves both recruitment speed and candidate experience.  Step 4: Generating visual reports Raw data is only useful if it can be understood. Fullsight turns recruitment information into clear visual reports with charts, performance indicators, and business insights. These reports help management teams make informed decisions, from adjusting job descriptions to refining recruitment strategies.Research from LinkedIn shows that 70% of companies believe data-driven recruitment improves long-term employee retention. By leveraging Fullsight’s reporting, businesses not only hire faster but also build stronger, more stable teams.  Step 5: Using insights for business growthFinally, statistics generated by Fullsight go beyond recruitment. They support overall business and HR management by revealing workforce trends, helping leaders forecast future hiring needs, and improving project planning. For outsourcing firms, this level of visibility ensures that staffing is aligned with client demands, reducing operational risks.   Fullsight is more than an ATS. By generating accurate recruitment statistics and transforming them into actionable insights, he helps businesses optimize HR management, support IT outsourcing strategies, and strengthen overall business growth. If your company is ready to make recruitment more data-driven, Fullsight is the partner you need.

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Why ATS adoption is growing among outsourcing firms

Community

Why ATS adoption is growing among outsourcing firms

The outsourcing industry has always been built on efficiency, scalability, and access to specialized talent. As demand for IT outsourcing and IT consulting grows, firms are under constant pressure to deliver faster results and maintain a competitive edge. Recruitment, being one of the most resource-intensive functions, plays a central role in this equation. That’s why the adoption of Applicant Tracking Systems (ATS) has been accelerating across outsourcing firms worldwide.  Meeting the demand for specialized talent Outsourcing providers often manage high-volume hiring for diverse roles, from software developers to project managers. Finding and onboarding the right candidates quickly is crucial to fulfilling client commitments. An ATS streamlines the recruitment process by automating resume parsing, candidate filtering, and interview scheduling. This allows outsourcing firms to access qualified professionals faster, minimizing delays in project delivery.  Enhancing collaboration across global teams Outsourcing often involves distributed teams working across time zones. Without a centralized system, recruitment can become fragmented, leading to inefficiencies and miscommunication. An ATS solves this by creating a single source of truth for candidate information. Recruiters, HR management, and business leaders can collaborate seamlessly, reducing hiring friction and improving transparency in decision-making.  Driving productivity and business growth Recruitment delays directly affect business outcomes. For outsourcing companies, every unfilled role means slower delivery and reduced client satisfaction. By reducing time-to-hire and improving recruiter productivity, ATS adoption supports both operational efficiency and long-term business growth. Firms that integrate ATS tools into their workflows can scale recruitment processes without overwhelming HR teams.  Why are outsourcing firms prioritizing ATS Beyond operational benefits, many outsourcing companies view ATS adoption as a strategic investment. It not only helps win the talent war but also strengthens brand perception. Candidates enjoy smoother experiences, while clients gain confidence in their provider’s ability to deliver. In a highly competitive industry, these factors can make the difference between winning or losing a contract.   Fullsigth helps outsourcing and consulting companies streamline recruitment with a powerful, intuitive ATS. By combining automation, advanced analytics, and seamless integration with platforms like LinkedIn, fullsigth enables firms to reduce hiring bottlenecks, improve collaboration, and deliver projects faster. For outsourcing providers aiming to turn recruitment into a competitive advantage, fullsigth is the ideal partner.

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From application to onboarding: How ATS can improve candidate experience

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From application to onboarding: How ATS can improve candidate experience

In today’s competitive market, recruitment is no longer just about finding the right candidate. It’s about offering a seamless journey that begins at the moment someone applies and extends well into onboarding. A positive candidate experience has a direct impact on employer branding, retention rates, and even long-term business growth. This is where an Applicant Tracking System (ATS) plays a critical role.  Simplifying the application stage First impressions matter. Candidates who encounter slow, complicated, or outdated application forms are more likely to drop out of the process. An ATS simplifies this step by allowing streamlined applications, mobile-friendly submissions, and even integrations with platforms like LinkedIn. This creates a frictionless start and shows candidates that the company values their time.  Clear communication throughout the recruitment process One of the most common frustrations candidates face is the lack of updates after applying. An ATS helps HR management teams keep communication consistent by automating updates, interview scheduling, and personalized messages. This reduces candidate uncertainty while reinforcing professionalism and transparency.  Making assessments fairer and faster Using automation and structured workflows, an ATS minimizes bias and ensures fairer evaluations. Recruiters can standardize assessments, filter applicants by objective criteria, and focus on quality rather than volume. For candidates, this means a faster, clearer process that builds trust in the company’s recruitment practices.  Smoother onboarding experienceThe candidate journey does not end with an accepted offer. Onboarding is a critical moment for retention and engagement. With ATS platforms integrated into HR management systems, companies can automate document collection, training schedules, and access requests. This reduces stress for new hires and accelerates their integration into the business.  The bigger picture: recruitment and business growthImproving the candidate experience is not just an HR priority; it’s a business strategy. When candidates feel valued, they’re more likely to accept offers, recommend the company to peers, and stay longer. For industries like IT consulting and IT outsourcing, where talent is highly competitive, delivering a strong candidate journey can make the difference between winning or losing top professionals.  Fullsigth was built to make recruitment more human and efficient. As a modern ATS, it connects every step of the candidate experience, from the onboarding application, in one integrated platform. By empowering HR teams with automation, data, and seamless workflows, fullsigth ensures candidates feel engaged while businesses accelerate growth. For organizations that want to transform recruitment into a strategic advantage, fullsigth is the partner that makes it happen.

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How ATS reduces time-to-hire and enhances productivity

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How ATS reduces time-to-hire and enhances productivity

Hiring top talent has always been a challenge, but in today’s fast-paced environment, the pressure is even greater. Companies need to fill roles quickly without compromising quality. At the same time, HR management teams face increased workloads and rising competition for skilled professionals, particularly in sectors like IT outsourcing and IT consulting. This is where an Applicant Tracking System (ATS) proves to be a game-changer.  Reducing time-to-hire through automation One of the biggest bottlenecks in recruitment is manual data entry and fragmented processes. An ATS automates repetitive tasks such as parsing resumes, scheduling interviews, and filtering candidates by predefined criteria. This significantly reduces administrative burden and shortens the time-to-hire. Faster decisions mean that businesses don’t lose candidates to competitors and can keep projects moving without delays.  Improving recruiter productivity When recruiters are freed from manual tasks, they can focus on what matters most: building relationships with candidates and aligning talent with business needs. An ATS provides dashboards, analytics, and structured workflows that streamline recruitment management. Instead of juggling spreadsheets and email threads, recruiters gain clarity and efficiency in every stage of the process.  Enhancing collaboration between HR and management Recruitment is not only an HR function; it has a direct impact on business growth and team performance. An ATS enables HR and management to collaborate in real-time, sharing candidate evaluations, interview feedback, and hiring decisions on a centralized platform. This transparency improves alignment, reduces miscommunication, and accelerates hiring outcomes.  From recruitment to long-term business impact Reducing time-to-hire is more than just a number on a report. Every unfilled position slows down projects, affects revenue, and increases pressure on existing employees. By enhancing recruiter productivity and ensuring smoother workflows, an ATS strengthens overall business performance. The impact is especially critical in industries where agility and rapid delivery are competitive advantages.  How Fullsigth helps companies achieve faster and smarter hiring Fullsigth was designed to empower businesses to hire more efficiently without sacrificing quality. By combining automation, analytics, and seamless workflows, fullsigth helps organizations reduce time-to-hire, boost recruiter productivity, and align recruitment with long-term business goals. For companies that want to transform recruitment into a strategic driver of growth, fullsigth is the partner that makes it possible.

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