Early morning, with nice black coffee in hand, that was when we had a chat with our CEO to understand the initial idea behind of, what we know today as, Fullsight. The idea seemed very clear, Fullsight was tailored for consultancy companies in the information technology space, to help them focus more on what they do best: operate and collaborate with customers. Miguel has built a consultancy company in 2017 and, at the time, the applications available for startups in this space where only a few. Some of them didn't even offer all the features needed to support his business. It was then that he decided to do it internally, trying out ways to improve the recruitment team response so the sales team could do business successfully. "As a small company, the available resources to manage all aspects of the business are never enough. For those that want close business fast and successfully... if they don't find the sweet spot between available people and efficiency they might be doomed to failure." And with this in mind, Fullsight was born and improved to a point that the all aspects of his consultancy business' operations can be managed within the same platform. Since the whole recruitment process, passing through the onboarding of a new employee, until his management and tracking in terms of payments, holidays, time spent, among others. Another important factor for Fullsight's growth was the lack of automated visibility offered in the market. Usually consultancy businesses struggle to know who did what or when something is happening.. In the tool, you're offered with a set of visibility components that makes you be more aware of everything's state. Fullsight is here to stay, the growth we're having with and in customers, features and visibility is helping us thrive near the businesses that are trusting us. Our focus is on our partners' growth, because everything that we can do to support them better and allow them to efficiently operate will be our main target for the platform's evolution.
We met Gonçalo some time ago, when he started using Fullsight. Gonçalo runs the Sales Department in a consultancy customer and we understood right from the beginning that his approach using the platform would be a bit different than usual. We challenged him to tell us his experience using Fullsight and how he actually uses it. Here's what we got back: Every day, we spend several hours researching profiles on Linkedin to prepare our business approaches to both domestic and international customers. Today Fullsight allows us, with just one click, to bring all contact information into our database in a structured way. In addition, we were able to upload our entire external database into Fullsight and, from there, we started to tidy up all the information by "Step". Our sales funnel predicts that customers, once in our database, can, within the GDPR rules and policies, go through 7 Steps, from their identification to the moment we effectively do business, regardless of the time it takes. With Fullsight we stopped losing customers. They just change their status and are worked on in a future where the approach makes more sense. Now, we have complete control over our business value chain. We know that and how many customers are in each Step of trading. we have a very close estimate of what deals we can complete and when, in addition to knowing exactly what work we need to do upstream in the value chain for the results to happen. In short, Fullsight has brought us rigor, organization, managerial capacity and an unparalleled facility to develop our daily work. Measuring, predicting and quantifying commercial activity started to be done with just a few clicks!
We went talking with the new HR team members at Visual Nuts, and learn their opinion on the experience they had with Fullsight so far. Sandra stated right away - "If anyone has doubts about start using Fullsight on his HR team or how it will be received by the the team, then I'll tell you that it will be one of the best choices you can make. The only problem you’ll have once you start using it is thinking about why you didn’t have it sooner!" . She continued saying that, "as Recruiters, the first contact we had with Fullsight showed us right away that this tool would be very different from what we had worked before. It made the whole recruitment and selection process easier and allow us to keep data much simpler and more effective" . Ana has different experiences in her curriculum and we learned that her previous company wasn't using Fullsight. We asked which was the main difference she felt when Fullsight came into play. She replied saying that "getting access to all candidates from Fullsight, their profile, the number and type of approaches that have been made over time allows us to streamline all the work and also to not make repeated contacts. It also helped us to reach out to candidates introducing new positions that fit better with their profile" . To show that Fullsight also impacted other daily activities Ana added "during the interviews, it also has a very striking role. It allows us to save all kinds of information about the candidate. For exemple: professional experience, motivation, availability, wage expectation and also record personal data; as well as adding hard skills and describing some soft skills about each candidate’s profile. All of this in a super fast and very intuitive way!" . In the end of our coffee break chat, they both agreed on the feeling when they started using Fullsight. "All work became much more organized and the whole workflow was clear" .