The 8 essential metrics to measure ATS efficiency

The 8 essential metrics to measure ATS efficiency

How to track the real impact of your Applicant Tracking System

2 min read

May 1, 2025

The 8 essential metrics to measure ATS efficiency

How to track the real impact of your Applicant Tracking System

2 min read

May 1, 2025

Choosing the right Applicant Tracking System (ATS) is just the first step. To truly understand whether your recruitment technology is delivering value, you need to measure its performance through specific, actionable metrics. These indicators provide HR professionals and business leaders with clarity on where to optimise their hiring processes, especially in fast-paced environments like IT outsourcing or consulting.

 

Here are the 8 key metrics every company should monitor to evaluate the real efficiency of their ATS:


1. Time to hire

This is one of the most critical KPIs in recruitment. A well-performing ATS reduces the time between job posting and job offer acceptance. If your hiring process is slow, top candidates will be long gone.


2. Cost per hire

Tracking all recruitment-related expenses - platforms, ads, recruiters - and comparing them to the number of hires gives you a clear cost-efficiency picture. A smart ATS helps cut unnecessary spending.


3. Candidate drop-off rate

An intuitive ATS experience is crucial. If candidates are abandoning the application process midway, it may signal technical or user experience issues.


4. Source of hire

Knowing which channels (LinkedIn, job boards, referrals) bring in the best candidates helps you invest in what works. A quality ATS should generate reliable data on these sources.


5. Offer acceptance rate

If candidates are declining offers often, something might be wrong with either the role or the recruitment journey. Your ATS should give you visibility on this.


6. Hiring manager satisfaction

Collecting internal feedback from managers allows you to assess the ATS from a business perspective. Are they getting quality candidates in time?


7. Candidate satisfaction

Many ATS platforms now include post-application surveys. Understanding the candidate’s perspective improves employer branding and long-term success.


8. Diversity of hires

Modern recruitment is about inclusion. Tracking diversity across hires helps businesses stay aligned with ESG goals and inclusive HR management.

 

Whether you're in IT consulting, outsourcing, or any other sector, these metrics allow your organisation to make data-driven decisions. More than just a tool, your ATS should be a strategic ally in talent acquisition. Fullsigth is designed to provide full visibility into your recruitment performance. From tailored dashboards to smart analytics, we help companies turn hiring into a competitive advantage.

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